National Institute of Standards Technology
International Organization for Standardization
For the first site (NIST), review the “History” and “FAQ” links under the “About Us” heading to get some background information and review frequently asked questions about the award. Then, under the “Publications” heading, review the Business/Nonprofit Criteria, Healthcare Criteria, and Education Criteria. Compare the three different types.
To get an overview of the ISO program and its long-range strategies, go to the IOS site. Enter the site and select the heading “About Us” where you can read about the International Organization or Standardization. Then go the “Standards” heading and review the ISO 9000 standards (Quality Management) and the ISO14000 standards (Environmental Management). Explore the relationship and compare the two different set of standards.
How do the goals of the NIST program and the ISO program compare?
Identify the types of layout performance criteria that might be most important in the following settings:
1. Airport
2. Bank
3. Classroom
4. Office of product designers
5. Law firm
6. Parking lot
7. Human Resource Department
How is designing the layout of a service facility different from designing the layout of a manufacturing facility? Explain.